Articles Tagged with Google+ Local

Interview with Max Minzer about Max Impact

It’s been a while since I did an interview on SEOno (you can see previous interviews here) – in fact, I don’t really think to do them anymore, however I really wanted to interview Max Minzer about Max Impact (#maximpact) because he’s such a humble and modest guy and I love his shows (since show #40-odd I’ve attended pretty much weekly… in fact, this was my first appearance), plus with the fact that he ran his 100th show not so long ago, the timing couldn’t be better…

Steve Morgan: Hi Max! First things first, please introduce yourself – tell us a bit about who you are and what you do.

Max Minzer photoMax Minzer: Hey Steve! Thanks for having me!

My name is Max Minzer. I am the owner of ReEngage Consulting – digital marketing consulting service specialising in local search marketing. I view it as business advising and enjoy doing what I do. I also host a weekly digital marketing show called Max Impact, moderate a Local Search community on Google+ and I like meeting and talking to people.

I’m married and have a 3-year-old boy.

Steve: If someone asked you to summarise Max Impact in 30 seconds or less (or a couple of lines!), what would you say?

Max: Max Impact is a digital marketing show where people join video call (and real-time social media discussion) to share ideas to help businesses and marketing consultants grow their business.

Steve: How did you come up with the idea for Max Impact?

Max: I saw Google+ Hangouts On Air (the video broadcast platform) being used effectively in other industries to meet new people and share news, places and ideas. There was nothing like that in the marketing industry at the time. I was using Hangouts for more private conversations already but decided to give it a try as broadcast.

Also, many of us consultants work from home and often miss human-to-human interaction (during work; not that we don’t have lives 😉 ) and the “meet new people” element. It’s incredible that technology allows us to meet people around the world.

Max Impact Hangout screenshot
An example of a Max Impact show on Google+ Hangouts On Air

Steve: Please talk us through the usual format of a show. What happens on your typical Max Impact episode?

Max: I try to invite people 10-15 minutes before I start the broadcast so we can have an off-the-record chat and – often – meet new people for the first time and get comfortable. I then start the broadcast.

I have a featured guest in most cases and start the episode by introducing and interviewing them about a selected topic. I then become a moderator and have everyone else join the discussion. I let people ask questions, comment, discuss and I also read questions we get on social media.

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How To Change Your Profile Pic On A Google+ Local Page

Plus sign imageChanging the profile pic on a Google+ (personal) profile is easy. Changing it on a Google+ Brand page is easy. But changing it on a Google+ Local page? I spent a good while trying to figure out how to do it, and seeing as a Google search on the topic yielded no helpful results (other than an article on Google+ Help, which wasn’t even the 1st result), I thought I’d blog about it.

It’s easy once you know (really easy), but what makes things confusing is the fact that your page may already have a profile pic – via Google Places. But if you actively start using the Google+ element of your Google Places/Google+ Local page (i.e. writing posts in the ‘Posts’ section), that section might have a default blue icon that Google shows when you don’t have an avatar…

So in other words, if you have a profile pic on the Google Places side of things (in the top section) of your listing, but not on the Google+ side of it (bottom half of the ‘Posts’ section, each time you submit a new post), then here’s the fix…

And nope, you can’t click the avatar in the top-right of the screen – that won’t work this time…

Google+ profile vs. Google+ Local screenshot
…Trust me, I tried.

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How I Removed A Slanderous Google Review – A Case Study (2013)

* Important intro note * – Originally the title of this post was “How To Remove Slanderous Google Reviews,” because – at the time (March 2013) – following these steps (especially #4, country-depending) would work well to remove your review. Over the years however, Google have changed their processes, making this post obsolete in some aspects – you’ll see in the comments (especially later ones) that more and more people have said that the steps below haven’t necessarily worked for them. I wanted to keep this post up for reference, but please understand that what’s written here may not 100% correspond with what you need to do these days. I’m actually considering writing a follow-up, as my folks’ business has been hit by another fake bad review (as of October 2015), in which case I’ll update this post with a link to it.

* Regarding contacting me * – I sometimes get people contacting me asking for help with this, especially if they’re struggling. Please understand that if you followed the instructions in this post, there’s really not much more I can do to help I’m afraid. And while you can hire me for SEO work, I don’t offer help on this front on an individual basis. Sorry.

Evil Computer photoEarlier this week, I had to deal with a slanderous review left on my parents’ company’s Google Places (a.k.a. Google+ Local) page. When researching how best to get it deleted, I came across a mishmash of info on a mix of blog posts and forums, which wasn’t very helpful, so I wanted to write about my experiences in getting it sorted.

Surprisingly, Google doesn’t exactly make the process easy. Well, they do, but it’s one of those ‘once you know, you know’ scenarios. And after reading about some horror stories, I wanted to outline how I managed it. So if you’re in a similar boat then I hope this helps you out.

The review’s discovery

Computer Recruiter logoMy parents run an IT recruitment agency called Computer Recruiter. I’d been working from home on the day that we discovered the review, as I was still recovering from an on-going, on-again-off-again illness (more about that in an upcoming blog post by the way), but as my folks are based nearby, they invited me over for lunch. We were talking about recent rankings (as I’ve done a bit of work for them in the past) and we got onto the subject of their Places page. I wanted to show them something on the page, but then we spotted it…

A review, left 3 weeks ago, with a rating of “Poor to Fair.”

Then we actually read the review…

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