TL;DR – To get detailed data using the AdWords Keyword Planner when managing multiple accounts via MCC (My Client Centre), make sure that you click on the ‘Jump to account’ drop-down at the top of the screen, select a ‘big spender’ client, and then do your keyword research as normal. The priviso is that you have to have at least one client in your MCC that’s a ‘big spender,’ otherwise you may not get the detailed data. If you leave it as the default – probably your own/agency account – you may not get the data, especially if you don’t use AdWords yourself, which is what fooled me originally.
Back in June, Google started combining data for very closely-related keywords in its Google AdWords Keyword Planner tool. For example, the keywords "personal injury claim" and "personal injuries claims" suddenly had exactly the same search volume and suggested AdWords bid data, despite the latter being grammatically unfriendly and therefore less searched-on:
— Steve Morgan (@steviephil) June 23, 2016
It was either a mighty big coincidence (unlikely), or their data was being lumped together (likely).
At first there was talk that it was a bug (even DMs that I had back-and-forth with the @adwords team showed that they didn’t really have a clue internally what the heck was going on), but eventually – weeks later – it was revealed that it was a permanent change. They also started to show data in ranges: e.g. “100 – 1K” instead of, say, “390”.
It was also revealed that you had to be an active user – i.e. spending moolah on actual AdWords clicks – in order to get the detailed data, and also potentially have an account that’s been running for at least a couple of months. However, as it stands, no one’s currently sure how much you have to spend in order to see detailed data vs. the generalised ranges.
My question was this: what about people who have access to other AdWords accounts via My Client Centre (MCC)? How does that factor into it?
Well, from a recent post about it on the SEM Post:
“So needing to have active campaigns running for at least 3-4 months, with an unknown spend requirement, will mean many SEOs will have a hard time getting the detailed data unless they are able to MCC an active AdWords account that is seeing the data.”
This confused me, as I had a MCC account with at least 3 or 4 active AdWords campaigns in it (i.e. client campaigns), but whenever I tried to use the Keyword Planner, I was still getting the rough data ranges instead of the detailed data.
…And then I realised what I was doing wrong.
How to get detailed data
Whenever you access the Google AdWords Keyword Planner normally, e.g. if you visit it via Google Search or have the direct link to it bookmarked, you are taken to your AdWords account. In my case, it was Morgan Online Marketing’s AdWords account:
And that’s why I wasn’t getting the data: MOM isn’t an active advertiser.